Did the marketing department go on another shopping spree without involving the purchasing department\u2014and waste money in the process? This is a clear case of maverick buying. Stopping maverick buying is not easy, but it is a core task of strategic purchasing. The following tips will help you take back control.<\/p>\n
Before you start implementing these tips, ask yourself:<\/strong><\/p>\n Can you answer all these questions with \u201cyes\u201d? Then you’re ready to go:<\/strong><\/p>\n Incidentally, this is not something you should do just once. Surveys at regular intervals are helpful for improving the quality of your performance in the long term!<\/em><\/p>\n The key question here is: <\/strong> Win over the internal customers of Maverick Buying! <\/strong> The key factors for the success of a Maverick Buying project:<\/strong><\/p>\n The key to success: your credibility<\/strong><\/p>\n Curbing maverick buying\u2014or even stopping it altogether\u2014is a challenging undertaking and requires a lot of persuasion. However, management and individual departments will thank you for the progress you make.<\/p>\n And if you need support with the project, just get in touch with us!<\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":" Did the marketing department go on another shopping spree without […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2332","post","type-post","status-publish","format-standard","hentry","category-nicht-kategorisiert"],"yoast_head":"\n\n
\nHow high is the savings potential and what efforts do you need to make to achieve it?<\/li>\n
\nWhich important departments in the company support the project?<\/li>\n
\nDo you have enough employees who can handle the new tasks?
\nAre employees familiar with the subject matter they will be dealing with?<\/li>\n
\nFor possible criticism?
\nAre everyone aware of the arguments?
\nFor possible extra work?<\/li>\n<\/ul>\n\n
\nWhen does it make sense to handle certain procurement areas through purchasing?
\nIs the procurement volume large enough?
\nDoes the new procurement area promise success for the purchasing department?<\/li>\n
\nBackground: Maverick buyers are often not the actual users of a product or service. For example, the division manager instructs the assistant to book a flight and hotel.
\nThe secretary does as instructed\u2014and makes the booking, without consulting the purchasing department, of course. The result: potential quotas remain unused, and that costs money.
\nIs it due to dissatisfaction with the performance of the purchasing department?
\nAre the framework agreements, availability, response times, etc. suitable?
\nOr are personal interests, a favorite supplier, convenience, or friendly\/family relationships behind it?<\/li>\n
\nAnalyze your internal customer satisfaction using a questionnaire
\n(a low response rate is also an answer!)
\nor through direct surveys in the individual departments
\nTip: It is best to appoint a neutral person to get the most honest feedback possible. <\/strong><\/li>\n<\/ul>\n
\nDo the offers and services provided by the purchasing department meet the customer’s requirements?
\nExamples:<\/p>\n\n
\nOrganize internal \u201croadshows\u201d and present the purchasing department and its capabilities. This is particularly important for decentralized locations or newly added business areas that you want to work for in the future. Ideally, you should present a successful project and name the specific savings. Or even better: an internal customer with whom you have successfully completed a project takes over this part and demonstrates the advantages and results of the collaboration.<\/p>\n\n
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